Apple Clarifies Warranty Coverage Options for Customers in European Union

late last year, apple fined $1.2 million italian regulators on marketing of applecare extended warranty services products. regulators ruled apple not adequately disclosing standard two-year consumer protection coverage available under european union laws. apple last week lost appeal of ruling, although follow-up hearing scheduled may.




in effort inform consumers differences between apple's standard warranty coverage, applecare, , eu consumer protection laws, apple has posted information pages on many of localized sites customers in european union countries. among differences between apple's standard warranty , eu's statutory warranty requirements:

- apple's warranty 1 year, while eu protection lasts 2 years.

- apple's warranty covers defects arise @ time during warranty period. eu protection laws require consumers prove given defect present @ time of product delivery.

- apple's warranty coverage applies apple products. eu protection laws require sellers support products sell, eu coverage apply both apple-branded products , third-party products sold apple.

apple's document provides number of links , clarifications consumers understand covered each warranty layer, enabling them better determine whether applecare extended warranties might desirable addition purchases.

article link: apple clarifies warranty coverage options customers in european union

 

nice see clarification. eu law have advantages .

 

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