so macbook pro 15" arrived ups, have plugged in magsafe, @ first there green orange light nothing. on battery indicating says running on battery power? shouldn't run off ac power once plugged in? (my first mac, little confused right now)
it should go green orange , stay there until ~95% charged. did make sure a)seated correctly...ie not cocked 1 side or top bottom , b) plugged in known outlet...maybe try different outlet?
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