I cannot Install Mac OSX on My Macbook pro !

everytime want install mac osx on macbook pro , "i error : install failed , mac os x not installed on computer , installer encountered error caused installation fail , contact software manufacturer assistance . " don't know why error , can caused software problem or hardware problem ? can caused damaged installition disk or crashed dvd drive ? please ? ( 2 days ago dropped macbookpro from30-40cm height ) additional info : ( live in iran , , there not apple store here )

 

what mac os x version on dvd , dvd, came mac?

 

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