Wednesday, 11 June 2014

panic attack help needed macbook pro


hi can resolving panic attack on macbook pro using 10.7.3
in advance
interval since last panic report: 157997 sec
panics since last report: 1
anonymous uuid: 7adcf50c-cc18-405e-9d5c-03325d3a83fa

thu mar 29 05:37:28 2012
panic(cpu 0 caller 0xffffff80002c266d): kernel trap @ 0xffffff800021d905, type 14=page fault, registers:
cr0: 0x000000008001003b, cr2: 0xffffef801a845328, cr3: 0x0000000019452019, cr4: 0x00000000000606e0
rax: 0xffffff801a8450d8, rbx: 0xffffff800e79f340, rcx: 0xffffff801a8450d8, rdx: 0xffffef801a8450d8
rsp: 0xffffff80a4623e90, rbp: 0xffffff80a4623eb0, rsi: 0x0000000020c85580, rdi: 0x0000000000000001
r8: 0xffffff80008bd890, r9: 0xffffff80058aeac8, r10: 0xfffffe80539a9928, r11: 0x0008000000053d89
r12: 0xffffff800e79f370, r13: 0xffffff8000846288, r14: 0xffffff801a8450c0, r15: 0x0000000000000001
rfl: 0x0000000000010206, rip: 0xffffff800021d905, cs: 0x0000000000000008, ss: 0x0000000000000010
cr2: 0xffffef801a845328, error code: 0x0000000000000002, faulting cpu: 0x0

backtrace (cpu 0), frame : return address
0xffffff80a4623b50 : 0xffffff8000220702
0xffffff80a4623bd0 : 0xffffff80002c266d
0xffffff80a4623d70 : 0xffffff80002d7a1d
0xffffff80a4623d90 : 0xffffff800021d905
0xffffff80a4623eb0 : 0xffffff800021daad
0xffffff80a4623ee0 : 0xffffff800023caa9
0xffffff80a4623f10 : 0xffffff800023cb36
0xffffff80a4623f30 : 0xffffff80005a3258
0xffffff80a4623f60 : 0xffffff80005ca448
0xffffff80a4623fb0 : 0xffffff80002d7f39

bsd process name corresponding current thread: sophosantivirus

mac os version:
11d50b

kernel version:
darwin kernel version 11.3.0: thu jan 12 18:47:41 pst 2012; root:xnu-1699.24.23~1/release_x86_64
kernel uuid: 7b6546c7-70e8-3ed8-a6c3-c927e4d3d0d6
system model name: macbookpro8,3 (mac-942459f5819b171b)

system uptime in nanoseconds: 5720232329361
last loaded kext @ 5694112402758: com.apple.iokit.ioscsiblockcommandsdevice 3.0.3 (addr 0xffffff7f807a3000, size 86016)
last unloaded kext @ 248390619372: com.apple.driver.appleusbuhci 4.4.5 (addr 0xffffff7f80a4e000, size 65536)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.apple.driver.appleusbcdc 4.1.15
com.apple.driver.applehwsensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.applemikeyhiddriver 122
com.apple.driver.audioauuc 1.59
com.apple.driver.appleupstreamuserclient 3.5.9
com.apple.driver.applemccscontrol 1.0.26
com.apple.driver.applehda 2.1.7f9
com.apple.driver.applemikeydriver 2.1.7f9
com.apple.driver.appleintelhd3000graphics 7.1.8
com.apple.driver.agpm 100.12.42
com.apple.kext.atiframebuffer 7.1.8
com.apple.driver.smcmotionsensor 3.0.1d2
com.apple.iokit.iouserethernet 1.0.0d1
com.apple.driver.applesmclmu 2.0.1d2
com.apple.dont_steal_mac_os_x 7.0.0
com.apple.driver.audioipcdriver 1.2.2
com.apple.driver.acpi_smc_platformplugin 4.7.5d4
com.apple.driver.applemuxcontrol 3.0.16
com.apple.driver.applelpc 1.5.3
com.apple.atiradeonx3000 7.1.8
com.apple.driver.appleusbtcbuttons 225.2
com.apple.driver.appleusbtckeyboard 225.2
com.apple.driver.appleircontroller 312
com.apple.applefscompression.applefscompressiontypedataless 1.0.0d1
com.apple.applefscompression.applefscompressiontypezlib 1.0.0d1
com.apple.bootcache 33
com.apple.iokit.scsitaskuserclient 3.0.3
com.apple.iokit.ioahciblockstorage 2.0.1
com.apple.driver.appleusbhub 4.5.0
com.apple.driver.applefwohci 4.8.9
com.apple.driver.airport.brcm4331 513.20.19
com.apple.iokit.applebcm5701ethernet 3.0.8b2
com.apple.driver.appleefinvram 1.5.0
com.apple.driver.appleahciport 2.2.0
com.apple.driver.applesmartbatterymanager 161.0.0
com.apple.driver.appleusbehci 4.5.8
com.apple.driver.appleacpibuttons 1.4
com.apple.driver.applertc 1.4
com.apple.driver.applehpet 1.6
com.apple.driver.applesmbios 1.7
com.apple.driver.appleacpiec 1.4
com.apple.driver.appleapic 1.5
com.apple.driver.appleintelcpupowermanagementclient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.appleintelcpupowermanagement 167.3.0
com.apple.iokit.ioscsiblockcommandsdevice 3.0.3
com.apple.iokit.iousbmassstorageclass 3.0.1
com.apple.kext.triggers 1.0
com.apple.driver.appleavbaudio 1.0.0d11
com.apple.driver.dspfunclib 2.1.7f9
com.apple.driver.applesmbuscontroller 1.0.10d0
com.apple.iokit.iosurface 80.0
com.apple.iokit.iofirewireip 2.2.4
com.apple.iokit.iobluetoothserialmanager 4.0.3f12
com.apple.iokit.ioserialfamily 10.0.5
com.apple.iokit.ioavbfamily 1.0.0d22
com.apple.driver.applehdacontroller 2.1.7f9
com.apple.iokit.iohdafamily 2.1.7f9
com.apple.iokit.ioaudiofamily 1.8.6fc6
com.apple.kext.osvkerndsplib 1.3
com.apple.driver.applepolicycontrol 3.0.16
com.apple.driver.applesmc 3.1.1d8
com.apple.driver.ioplatformpluginfamily 4.7.5d4
com.apple.driver.applesmbuspci 1.0.10d0
com.apple.driver.applegraphicscontrol 3.0.16
com.apple.driver.applebacklightexpert 1.0.3
com.apple.iokit.iondrvsupport 2.3.2
com.apple.kext.ati6000controller 7.1.8
com.apple.kext.atisupport 7.1.8
com.apple.driver.appleintelsnbgraphicsfb 7.1.8
com.apple.iokit.iographicsfamily 2.3.2
com.apple.driver.broadcomusbbluetoothhcicontroller 4.0.3f12
com.apple.driver.appleusbbluetoothhcicontroller 4.0.3f12
com.apple.iokit.iobluetoothfamily 4.0.3f12
com.apple.driver.applethunderboltdpinadapter 1.5.9
com.apple.driver.applethunderboltdpadapterfamily 1.5.9
com.apple.driver.applethunderboltpcidownadapter 1.2.1
com.apple.driver.appleusbmultitouch 227.1
com.apple.iokit.iousbhiddriver 4.4.5
com.apple.driver.appleusbmergenub 4.5.3
com.apple.driver.appleusbcomposite 4.5.8
com.apple.iokit.ioscsimultimediacommandsdevice 3.0.3
com.apple.iokit.iobdstoragefamily 1.6
com.apple.iokit.iodvdstoragefamily 1.7
com.apple.iokit.iocdstoragefamily 1.7
com.apple.driver.xsanfilter 403
com.apple.iokit.ioahciserialatapi 2.0.1
com.apple.iokit.ioscsiarchitecturemodelfamily 3.0.3
com.apple.driver.applethunderboltnhi 1.3.2
com.apple.iokit.iothunderboltfamily 1.7.4
com.apple.iokit.iousbuserclient 4.5.8
com.apple.iokit.iofirewirefamily 4.4.5
com.apple.iokit.io80211family 412.2
com.apple.iokit.ioethernetavbcontroller 1.0.0d5
com.apple.iokit.ionetworkingfamily 2.0
com.apple.iokit.ioahcifamily 2.0.7
com.apple.iokit.iousbfamily 4.5.8
com.apple.driver.appleefiruntime 1.5.0
com.apple.iokit.iohidfamily 1.7.1
com.apple.iokit.iosmbusfamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.applematch 1.0.0d1
com.apple.security.tmsafetynet 7
com.apple.driver.diskimages 331.3
com.apple.iokit.iostoragefamily 1.7
com.apple.driver.applekeystore 28.18
com.apple.driver.appleacpiplatform 1.4
com.apple.iokit.iopcifamily 2.6.8
com.apple.iokit.ioacpifamily 1.4
model: macbookpro8,3, bootrom mbp81.0047.b27, 4 processors, intel core i7, 2.2 ghz, 4 gb, smc 1.70f5
graphics: amd radeon hd 6750m, amd radeon hd 6750m, pcie, 1024 mb
graphics: intel hd graphics 3000, intel hd graphics 3000, built-in, 384 mb
memory module: bank 0/dimm0, 2 gb, ddr3, 1333 mhz, 0x80ad, 0x484d54333235533642465238432d48392020
memory module: bank 1/dimm0, 2 gb, ddr3, 1333 mhz, 0x80ad, 0x484d54333235533642465238432d48392020
airport: spairport_wireless_card_type_airport_extreme (0x14e4, 0xd6), broadcom bcm43xx 1.0 (5.100.98.75.19)
bluetooth: version 4.0.3f12, 2 service, 18 devices, 2 incoming serial ports
network service: airport, airport, en1
serial ata device: toshiba mk7559gsxf, 750.16 gb
serial ata device: matshitadvd-r uj-898
usb device: facetime hd camera (built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
usb device: hub_device, 0x0424 (smsc), 0x2514, 0xfa100000 / 2
usb device: brcm2070 hub, 0x0a5c (broadcom corp.), 0x4500, 0xfa110000 / 5
usb device: bluetooth usb host controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
usb device: apple internal keyboard / trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
usb device: hub_device, 0x0424 (smsc), 0x2514, 0xfd100000 / 2
usb device: ir receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
 

it's not "panic attack". it's called kernel panic. if doesn't happen again, or infrequently, don't worry it.
"you need restart computer" (kernel panic) message appears (mac os x v10.5, 10.6)
mac os x 10.7 help: if “you need restart computer” appears
mac os x: how log kernel panic
understanding , debugging kernel panics
resolving kernel panics

sophos should avoided, increase mac's vulnerability, described here , here. recommend uninstall it. effective method complete app removal manual deletion:

don't need 3rd party antivirus app keep mac malware-free. macs not immune malware, no true viruses exist in wild can run on mac os x, , there never have been since released on 10 years ago. cannot infect mac visiting website, unzipping file, opening email attachment or joining network. malware in wild can affect mac os x handful of trojans, cannot infect mac unless actively install them, , can avoided basic education, common sense , care in software install. also, mac os x snow leopard , lion have anti-malware protection built in, further reducing need 3rd party antivirus apps.
  1. make sure built-in mac firewall enabled in system preferences > security > firewall

  2. uncheck "open "safe" files after downloading" in safari > preferences > general

  3. uncheck "enable java" in safari > preferences > security. leave unchecked until visit trusted site requires java, re-enable visit site. (this not confused javascript, should leave enabled.)

  4. check dns settings reading this.

  5. be careful install software trusted, reputable sites. never install pirated software. if you're not sure app, ask in forum before installing.

  6. never let else have physical access install on mac.

  7. always keep mac , application software updated. use software update mac software. other software, it's safer updates developer's site or menu item "check updates", rather installing notification window pops while you're surfing web.
that's need keep mac free of virus, trojan, spyware, keylogger, or other malware. don't need 3rd party software keep mac secure.
 


Forums Macs macOS Older OS X Versions Mac OS X Lion (10.7)


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