hi all,
think right, or safe...
first i'll explain little issue - can't remove alternate email address (which primary address) old apple id's account, can't verify new apple id use imessage/facetime correctly.
i've been emailing apple, said is problem account, can't remove either... apple customer chat guy escalated case customer support via email...and couldn't either, escalated case engineering team, , 2 weeks ago, haven't heard them @ all....but did email customer service guy , said patient basically...
first time contacted apple in october, ignored 100%, had case number , when went check on it, said had been completed.
second time, in nov, same thing happened.
time, i'm getting through people , 'say' they're doing it...... think because don't know how fix it, they're ignoring me
but, changed password , gave me temp 1 use...but told me not account... i've got thought in of mind weird scam, know..? went through apple website (which difficult find way email them...)
anyway, else had experiences this? been told "wait" several weeks?
say, don't mind waiting, think okay?!
emails coming euro.apple.com email address..
thanks!
below extracts few of emails.
Forums Apple and Apple Services Apple Music, Apple Pay, iCloud, Apple Services
- iPhone
- Mac OS & System Software
- iPad
- Apple Watch
- Notebooks
- iTunes
- Apple ID
- iCloud
- Desktop Computers
- Apple Music
- Professional Applications
- iPod
- iWork
- Apple TV
- iLife
- Wireless
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