HELP! iTunes freezes everytime I plug my iPhone 3GS in!!

i restored iphone said 'error -1' still able configure start settings said 'connect itunes' , opened itunes, itunes froze. when itunes starts working again, phone crashes , restarts. , im trying restore itunes backup cant since itunes crashes , phone! have tried can! please.

 

have tried restarting computer? re-installing itunes?

 

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