Friday, 14 September 2012

Apparently no longer resolved?? iTunes caught in loop asking me to sign in


hi all,

after updating itunes 10.6 i've had problem itunes gets stuck in loop asking me sign in apple id.

signed in , keeps asking me sign in activate automatic downloads. enter correct password , asks me again. keeps going until click cancel.

subscribed itunes match yesterday , asked me password add macbook pro itunes match. same problem. keeps asking me. i've paid itunes match , unable use it.

not able add things or view wish list either because keep asking me sign in view or add it.

i'm not able view account information in itunes.

i've tried deleting itunes preferences made forget apple id sign in fresh. same result. tried signing out, quitting itunes , signing in. same. tried restarting mac. nothing. i've searched around these forms , on google. others have same issue have yet find solution works me.

i've contacted apple via email haven't offered solution yet. directed me couple of articles told me knew signing in , using itunes match.

works fine on iphone 4 running 5.1.

ideas?
 

i've found solution!

it's troubleshooting article in apple support pages similar different problem.

http://support.apple.com/kb/ts1389

basically, here's do...

quit itunes , other open applications until finder open.
choose go > go folder.
type /users/shared/sc info
if finder not set column view, set choosing view > columns.
select sc info folder , move trash choosing file > move trash.
restart computer , open itunes.

should it. helps others.
 


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