Thursday, 20 March 2014

Verizon offered an early upgrade due to a serious customer service issue. What To do?


for recent customer service mishap verizon offered me upgrade on phone line today (i not eligible upgrade until 12/1/12). have 4s, want upgrade different phone if doesn't affect current eligibility.

1. remove upgrade on 12/1/12? still able upgrade iphone 5?
2. how can upgrade through amazonwireless's site upgrade? verizon's online store way expensive phone want.


ps: "customer serivce mishap". involves store manager harassing me , leaking/using personal information account contact me , relatives. pretty serious matter. when called vzw's support number told me reporting said store manager district manager, , began apologized. offered me upgrade w/o me asking anything.


overall, while has caused me lot of trouble, sure hell can solved little new phone magic. should do?

thanks!
 

call verizon (and amazonwireless) , ask them these questions think best source of information.

p.s. grapes911 love avatar :)
 


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