Wednesday, 10 July 2013

HELP: Kernel Crash on 2010 MBP 2.66Ghz


this third time used mbp had kernel crash without warning, rhyme or reason i'm of. last time safari , itunes running playlist, time safari 6/7 tabs open mail open (main window only), , quicktime movie ready play timecapsule's external hdd.


panick greys out screen telling me hold power button until mac shuts down, power on. cannot else.

aside obvious line below there should worry about?
ps: osx complaining pre-loaded on vertex ssd. should not have traded pristine mba ultimate this. :(

com.apple.dont_steal_mac_os_x 7.0.0

 

about "you need restart computer" (kernel panic) messages
resolving kernel panics
mac os x: how log kernel panic
[​img]


"its" or "it's"?
anyway, can clean install if needed.

that not problem.

problem:
code:
kernel extensions in backtrace:  com.cisco.kext.acsock(1.0d1)[8175236e-1290-0fe0-8a6c-f3173e4498a5]@0xffffff7f822c9000->0xffffff7f822d2fff    bsd process name corresponding current thread: acwebsecagent  
it cisco software have installed. if not needed, uninstall it.

uninstalling applications in mac os x

includes:
 


Forums Macs Notebooks MacBook Pro


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