Thursday, 16 April 2015

left command partially working, right command works


my macbook has problem left command key. checked "keyboard viewer" , find none of combinations of left command + z/x/c/v/b/n/m works. shows left command key pressed, z/x/c/v/b/n/m key gives no response. can't use copy/paste left command key shortcuts. other left command shortcuts, left command key works( e.g. left command + a/s/d/f/g/h/j/k/l/q/w/e/r/t/y/u/i/o/p works).


indeed, right command key working can use right command key shortcuts( including copy/paste).


appreciated.


notes:
(i) have checked universal access/speech system preferences, of functions turned off

(ii) keyboard shortcuts have been restored several times still left command doesn't work.

(iii)the softwares used photoshop/adobe acrobat pro/word,excel/pages,notes/preview

(iv) disk utility permission repair doesn't help

(v) after switching guest account, first few second copy/paste worked, after window "trusteer rapport update" poped out, left command shortcuts copy/paster no longer worked. deleted rapport files in safe mode after restart, still left command shortcuts copy/paste doesn't work. (double checked restart)


(vi) hardware overview snow leopard:

model name: macbook
model identifier: macbook6,1
processor name: intel core 2 duo
processor speed: 2.26 ghz
number of processors: 1
total number of cores: 2
l2 cache: 3 mb
memory: 2 gb
bus speed: 1.07 ghz
boot rom version: mb61.00c8.b00
smc version (system): 1.51f53
serial number (system): w8943xab8pw
hardware uuid: 43a19b83-c94a-5b3e-9f9a-bd53eccb3c9f
sudden motion sensor:
state: enabled
 

attached files:



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